The Collision Center in Plano because of Larry ****
Was 1st class experience for me and my 98 year old mother
The one thing ,so many times is forgotten , is the coustomer must be treated as the most important part of the equation
Larry and his staff made that priority
Sincerely Irene Goros
And Elvira E
9/22/2018
Alan T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
car was photographed for parts required and ordered and car booked in 10 days in advance
car taken in on the Tues and told it would be 4 days and so hired a car locally
was told on the Friday that they had the wrong part and were ordering the right part
had to then extend hire car rental for what turned out to be another week and a $420 hire car bill which I was paying personally - should have been $140 for 4 days
recieved phone call to say I could pick up car Thursday night but could not so I went down early Friday morning to be told car was not ready
so pretty much a cluster from beginning to end and now I have to take my wife's car in so here we go again
Alan T
9/18/2018
Jeremy G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very good job! Thank you for your great customer service!
9/17/2018
Harry H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Larry did an amazing job at keeping me up to date on what was going on. Very Stand Up Guy!
9/13/2018
Amy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional team. The experience was as easy as possible.
9/13/2018
Julian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! My SUV looks fantastic!
9/11/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic repair job - better than factory fresh
9/9/2018
Suzanne B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The bumper looks good. I just wish they would have cleaned my car and washed it better they left dirt in the back of my truck. The wash job was gross. But I loved Larry's help with everything.
9/5/2018
Gordon W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We have used Crest a number of times and have been very satisfied. Thank you for your diligence.
9/5/2018
Lilia T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Larry was great!
8/31/2018
Dan C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Larry did an excellent job of keeping me informed of progress, as well as making sure we were completely satisfied with the work! He made a bad situation more tolerable.
8/31/2018
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Chris was easy to work with, and I never had to wait for anything while I was there. From rental car process to repairs and delivery, everything was so smooth. I couldn’t believe how easy of a process it was! Thank you
8/30/2018
Stewart S. VERIFIED CUSTOMER
Vehicle Make : GMC
Larry is the best!
8/22/2018
Chris Y. VERIFIED CUSTOMER
Vehicle Make : Volvo
We were treated extremely well. Larry looked out for us. As a previous Sewell owner; this experience made me very comfortable with the fact that we are Crest customers. I can see why USSA recommended Crest.
8/22/2018
Becky C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
more than one person should be able to answer a question on your vehicle if your rep is not in...
8/22/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Entire experience was great. Larry was outstanding and kept me informed along the way.
8/22/2018
Maudie V. VERIFIED CUSTOMER
Vehicle Make : Kia
Mr. Larry **** best customer service rep. I have seen in a long time.
Friendly,keep me informed daily
Job well done my car look new again.
So grateful I chose Crest.
M. Venible
8/22/2018
Caren S. VERIFIED CUSTOMER
Vehicle Make : Volvo
The entire crew at Crest took care of my car with the same loving care I have for the last 89k mi and 5+ years I have owned her. They could tell how well she had been taken care of and they extended her the same respect. Larry was informative, kind, thoughtful, and did all he could to ensure I was informed along the way. Upon delivery, the interior and exterior were polished, shined, and beautiful. The repairs made were done with the same care and precision as if it were their own pride and joy they were working on. I am grateful they were able to fix my car and bring her back to life. We cannot be happier to have Red home where she belongs, in good working order. Thank you Crest Collision for taking care of everything and making the experience a positive one.
8/16/2018
Shayla J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chris was great and service was fast and delivered as promised.