We have no problem with Roman he rates a 10 but the repairs to our vehicle took a long time to be competed and took several trips for us due to numerous problems.
11/17/2016
Art W. VERIFIED CUSTOMER
Vehicle Make : Ford
Could'nt be more satisfied.
Thanks
Art W
11/15/2016
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Start to finish, I had great service from everyone at the collision center. Mike, Jorge, and Mario were all very helpful. My truck was done in a timely matter, with out any stress or worries. I am so thankful that Mike took the time to talk to me, explain the process, and assess the damage. Jorge handled the rest like a true professional, always answered my calls, and kept me updated.
The only small issue was after I picked up my truck. I got on the highway, and heard stuff moving in the back, I look in my rear view mirror and there was a huge empty box in bed of my truck about to fly out!. Really sucked having to pull over on the highway to get in out... I'm just glad I noticed it, other wise I would have had no idea it was left there and it could have flown out and seriously hit a card behind me. The box was not there before, it was clearly marked "Toyota/Lexus Parts" I'm guessing one of the techs forgot it was there.
11/13/2016
Mark B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am impressed by the workmanship and attitude of your team of artisans (just "technicians" or "workers" are insufficient terms). I can't tell where the impact was!
Thanks for your good work!
11/12/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Roman took the time to listen to what I wanted done and kept me informed through every step of the repair. On the day my truck was ready, knowing I lived in Louisiana and was driving home, he got my truck ready a few hours early so I could beat the traffic out of Houston. I couldn't be happier with the service Roman provided me and the great repair job on my truck.
Thanks,
Kevin M
11/12/2016
Alexandra L. VERIFIED CUSTOMER
Vehicle Make : Scion
The team was attentive, professional. Jorge provided exemplary customer service. I will recommend to others. He was professional and easy to communicate with.
11/12/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Outstanding from beginning to end. Perfectly done. Fantastic job Josie.
11/12/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent in every aspect! I'll be back!
11/8/2016
Manuel G. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent
11/8/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional work, finished ahead of scedual and all reps. were courtious and professional
11/7/2016
Arlex M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good
Excellent
11/5/2016
Marcia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The texts about progress on the car are very helpful.
11/4/2016
Crystal S. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice group of people!
11/3/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
George Aquino is a 10. He is the best.
11/1/2016
Mark E. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked that everyday I was updated on the status of my truck. and if I had any questions Ramon Fazaio was right there to help me out.
11/1/2016
Joel D. VERIFIED CUSTOMER
Vehicle Make : Ford
I dealt with John Flaherty and could ask for a more polite and professional. Will recommend Joe Myers Collision to everybody I know and tell them to ask for John
10/31/2016
Danny B. VERIFIED CUSTOMER
Vehicle Make : Scion
This is the 2nd time I have had the misfortune of coming to your shop and both times I commend you all on a job well done.
10/29/2016
Toni M. VERIFIED CUSTOMER
Vehicle Make : Kia
I had a wonderful experience. Roman was great and kept in touch the entire time to let me know how things were progressing. Wonderful staff and great service.
10/28/2016
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Kia
John was great and delivered excellent customer service - he explained everything and kept me informed about the repair status throughout the process!
10/27/2016
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Ford
George was very helpful and kept me informed of repair status the whole time. Great to work with.
Note: Should run cars through the carwash before returning to customers.