Lakita Royal was very professional and courteous. She provided updates and changes in a timely manner. The automated emails with the update was very helpful and informative. Mt truck was repaired and cleaned. I could not be any happier with the overall service I received! !
9/16/2016
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Ford
I had a really good experience working with the staff at Grand Prairie Collision center. Jose was very professional. Thank you
9/8/2016
Skye G. VERIFIED CUSTOMER
Vehicle Make : Ford
I made an appointment to get an estimate and had to wait 30 mins. After having my car in your shop for 13 days, receiving emails up to the day before I was scheduled to pick up my truck saying it was on schedule then silence - no call and no email that my car was not ready. After THREE calls I got the message that it would be be another three days. I called on that day and was told it was ready. I show up and it is NOT READY I had to wait an additional 45 mins while it was finished up. HORRIBLE COMMUNICATION IN SPITE OF ALL THE TECHNOLOGY..
9/2/2016
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Ford
5*
8/6/2016
Demetrio P. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to say thanks to the team at the collision center you made the process very smooth with the updates, and Lakita was very awesome thanks!
7/18/2016
Wesley C. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done.
6/15/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
We still have problems. We just discovered that the lights on the bumper were never reconnected. The trim along the doors is crimped where it was pryed up for removal.
6/4/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional , I would come back again. I would recommend you company to others.
5/25/2016
Carlos R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The worst experience , the job it's good but the time for the repairs take forever almost 45 days I'm so desapointment
5/5/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair took way to long. Terrible support from Laquita in regards to communication and honesty. I did like Eric Hayes, the manager I had to get involved.
4/16/2016
Janis F. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional
4/5/2016
Frances Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you my SUV looks wonderful good work
3/3/2016
Nichole B. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to thank all the collision team especially
Lakita she was very helpful an always kept me updated on my progress of my vehicle.
2/26/2016
Mitchell S. VERIFIED CUSTOMER
Vehicle Make : Ford
Lakita
Was always present and did what she could to help me when I had questions
I would rank the experience as a 10 ****
Mitchell S
1/27/2016
Freya F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service. The truck looks brand new. Thank you for the outstanding work.