I am pleasantly surprised with the service and quality of work I received. You hear horror stories about body shops ripping people off and this is not that place!! Thank you for taking care of me and my car.
2/11/2022
Nathanyal C. VERIFIED CUSTOMER
Vehicle Make : Kia
I dropped off my car Dec 14 and didn't get it back until January 18th. A whole month without my car, I was left out of contact on the progress of my car whether repair has been done or not. The number my adjuster gave me that he said was his direct line, was not; He kept calling from different numbers from the office. I would have to call the office front desk to get into contact with my adjuster. To continue, my adjuster was slow in his work to get the repair of my car started. I was told it was the insurance holding the progress only to be told by the insurance,that they have sent everything my adjuster asked for everytime he reached out; When confronted by me on this he would say " Oh sorry I didn't see that, must of slipped by me" when that email the insurance sent , was a week before. Overall, my experience with bell collision center was not pleasant and frustrating; To end my feedback, my car was also not checked throughly by the collision center before and after repair. I have paint that needs to be buffed out and my quarter panel on the driver side was not checked to see if it needed repair, when it does after taking it to auto body repair expert who works at an autobody shop.
2/11/2022
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was efficient and timely and the results are perfect. The work with our insurance was flawless. Once again, we have no complaints with Bell Cpllision Center.
2/4/2022
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work was done sooner than expected and everything was repaired to like new. I also appreciate the service and interactions with the service rep.
2/4/2022
Felicia K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did and amazing job on out Chrysler Pacifica. And the original quoted time was 3 weeks for repairs. It was finished in half that time! Thank you so much for excellent customer service.
Todd & Felicia K
1/28/2022
Robert F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you, Grant.
1/23/2022
Mallory P. VERIFIED CUSTOMER
Vehicle Make : Honda
Grant and the mechanics worked so hard and did everything to get my car fixed with great customer service.
1/20/2022
Charlie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Shannon & Grant do a great job on coming up with a reasonable plan for the problem
1/18/2022
Freddie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good group of workers
1/11/2022
Ruby L. VERIFIED CUSTOMER
Vehicle Make : Honda
looks good!
1/2/2022
Alberto V. VERIFIED CUSTOMER
Vehicle Make : Jeep
You did great job
12/11/2021
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grant was terrific!
12/4/2021
Manjit S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was very courteous, repairs were very satisfactory. Keep up the good work. Thanks
12/1/2021
Jason G. VERIFIED CUSTOMER
Vehicle Make : Kia
I already answered a full survey please stop messaging me!
11/30/2021
Jonathan K. VERIFIED CUSTOMER
Vehicle Make : Honda
The team went the extra mile!
11/28/2021
Prakasam D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was not cleaned, 4 parts were not fixed and the Jose said he will order the parts but no updates.
11/27/2021
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were awesome. The communication was not.
11/20/2021
Vance R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Job well done. I appreciate it. Thank you.
11/18/2021
Jill C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work on the car. Always amazed by skilled techs. Professional estimators. The only downside is the front desk staff. Definitely your weak link. Thanks