I appreciated the help in dealing with another drivers insurance since they were at fault in causing the damage to my car. Also how helpful they were with getting the rental car agency to pick me up in a very timely manner. Everyone was very professional, considerate of my injuries, and I felt like they cared if their customers were happy. Very good customer service!
4/26/2016
Terri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just want to say thank you to Derek, and your whole Bell Collision team for working hard and efficiently on my truck. My truck looks brand new and I'm so incredibly pleased with what you all did! You guys exceeded my expectations and I'm so very grateful. Thank you so much! -Halie
4/23/2016
Donald B. VERIFIED CUSTOMER
Vehicle Make : Honda
We're very pleased with the repairs on our vehicle
4/21/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nope, nothing to say really, besides good job, keep up the great work
4/20/2016
Armon G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Larry did a wonderful job of explaining what was done in the process of prepping and painting the special hood I purchased for my Jeep. He did the same on the front end, when I dropped the hood off in 3/31. The workmanship appears to be "top notch." At this moment, I am very pleased with the work that was done. Jesus dropped me off at work this morning after I dropped my Jeep off for the hood installation and picked me up from work to take me back to the collision center to pick up my Jeep after the work was done. He was very personable and enjoyable to talk with. The front office staff were very pleasant and personable too. Thanks to all for a great customer experience overall!
4/20/2016
Megan B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I loved the constant updates regarding my cars status. I am very happy with the end result as well. Great customer service and my car was finished before the anticipated date!
4/8/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Honda
It looks perfect!
4/7/2016
Hemanth D. VERIFIED CUSTOMER
Vehicle Make : Honda
Good
4/6/2016
Ron M. VERIFIED CUSTOMER
Vehicle Make : Honda
Derk did an excellent job keeping me up to date every step of the way. Thank you for the excellent service. The car looks amazing!
4/4/2016
Reginald A. VERIFIED CUSTOMER
Vehicle Make : Honda
Derrick, the Bell Collision representative, clearly explained the damages done to our auto and what was to be done to it. He kept us informed of the team's progress via weekly emails, which gave us confidence in him and his team. When we picked up the auto, he explained and even showed us how the damages were corrected in a clear and concise manner. He answered our questions. During all of our business transactions, Derrick was friendly, helpful, courteous and professional. Saturday we drove the auto back home to Amarillo, Texas. The drive was smooth and the appearance of the car is almost like new. We are very satisfied with the service Bell Collision representatives gave us and would recommend them without any reservation.
4/3/2016
Richelle K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you
3/31/2016
Seema L. VERIFIED CUSTOMER
Vehicle Make : Honda
I was given a completion date and the car was ready for pick up 3 days early.............good job in a timely manner.
3/31/2016
Celeste V. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated that Derek Price was in contact with me at every stage. You did a great job on my car.
3/28/2016
Cynthia E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was so friendky and helpful.
Larry kept me informed on my cars progress, and communications were anazing.
Thank you
3/26/2016
Felicia G. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to say Derick was the best. He kept me informed about my vehicle the whole time it was being repaired, so I didn't have have to worry. He gave me a piece of mind. I appreciate his dedication to making sure his customers are truly satisfied. I would recommend him to anybody I know.
3/25/2016
Jody S. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done in both delivering quality results and customer service. I would recommend you guys with out hesitation. Thanks!
3/23/2016
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My damage consultant Tullio Ravazini went above and beyond. My car was leaking oil while being fixed and he checked it and topped off my oil before I picked my car up to ensure it was safe to drive. He also encouraged me to make sure I got it checked. He could have done nothing and said nothing and let it be my problem but he showed concern. Showing concern is what customer service is all about!! Not only was I satisfied w/ the completed work on my car that was completed 4 days in advance but I was very satisfied w/ how I was treated. Also including the ride home when I dropped my car off, the driver was very polite and I was surprised there was a shuttle available to take customers home. Thank you thank you!!
3/17/2016
Franco M. VERIFIED CUSTOMER
Vehicle Make : Honda
Honestly there isn't much to say, my car was fixed and ready to go in a very timely manner and was updated every step of the way.keep doing everything exactly how you guys are
3/17/2016
Jacquiline T. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was very friendly and professional. I was extremely impressed with Dereks follow up and delivery. I LOVED the option for regular communications, the fact that I could receive an email or text vs. a phone call made the process much easier for me. I chose emails and LOVED them.
3/12/2016
Courtney G. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for being so attentive Mr. Price! You kept me up to date with repairs and made me feel that you and the bell collision staff really cared about my satisfaction. The car was ready when promised, looks great, and is running well. Hopefully I won't have to see you guys again BUT if my vehicle ever needs extensive work again bell collision is my first choice. I will gladly recommend this shop to anyone who has an emergency. Thanks-a-bunch for all your help :)