Devin was very easy to work with, very happy with the entire experience
11/11/2016
Lisha K. VERIFIED CUSTOMER
Vehicle Make : Honda
My service advisor, Stephen Hidden was wonderful. He updated me at every turn and was very pleasant. We will return to Bell Collision for any future body shop needs.
11/11/2016
Amy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Devin was great with excellent customer service!
11/10/2016
Emily R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very impressed by their professional yet compassionate communication skills. I am very pleased with the finished product.
11/9/2016
Jane F. VERIFIED CUSTOMER
Vehicle Make : Honda
Stefan kept me informed and worked all the issues that came up. The shop did an outstanding job on the repairs as well. Excellent job!
11/9/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely pleased with the constant updates and communication with me ????. They completed my repair ahead of schedule. Everyone was very friendly and pleasant. It was a great experience.
11/4/2016
Lois M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication during the process. Repairs look excellent experience was seamless and easy.
10/30/2016
Brett M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amazing work and costumer service!
10/28/2016
Anne G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very pleased with the great service and customer service that I was provided. The text updates and the phone updates were fantastic and made me feel like the repair of my car was the most important thing. So pleased to have gotten my car back prior to the expected completion date too.
10/26/2016
Diane D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and friendly! Thank you :)
10/25/2016
Jennah G. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing customer service
10/23/2016
Jesse H. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job I was in and out!????
10/22/2016
Roger P. VERIFIED CUSTOMER
Vehicle Make : Ford
Bell collision was wonderful
10/22/2016
Nicholas G. VERIFIED CUSTOMER
Vehicle Make : Honda
Bell Collision did a terrific job handling my repair. Jerry and Devon were both incredibly friendly and helpful. I would recommend them to anyone without hesitation. Thank you to the team at Bell Collision for everything!
10/21/2016
Cwo Gary. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job
10/18/2016
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very friendly and helpful
10/18/2016
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris, Adam and staff were truly excellent in addressing my concerns and providing OUTSTANDING customer support to make this a first-rate, completely satisfying experience! Kudos to all at Bell Collision Center. Fantastic team, quality workmanship and top-notch attention to detail! WELL DONE!!!
10/15/2016
Erin M. VERIFIED CUSTOMER
Vehicle Make : Honda
I love the communication.
10/14/2016
****C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repair isn't quite perfect. Due to the damage being on the ridge of the bumper, I requested that it be replaced (Geico rep said it was to be repaired). My concern with repairing was that there would be a ripple where the plastic had flexed. Upon receiving the vehicle, I got home and shined a light across the upper part of the bumper, and it indeed has several ripples. My frustration is that it wasn't damaged due to any fault of mine, and I wanted the bumper to be in the condition it was prior to the damage.
Additionally, I had requested an update, and was told I would receive a call back in 5 minutes. After almost an hour, I called back and the receptionist told me that the service advisor was "on the road" and would be calling me in 5 minutes, and that they were busy with customers. I wasn't aware that I wasn't a customer.