I got a text with an estimate that Bell Collision disavowed and never provided a satisfactory explanation for- the text came from Bell Collision and I felt that Bell sent me the estimate and then decided the estimate needed to be higher
No one ever provided any explanation for this despite me asking twice
The work on the car was good
3/27/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very nice job all around. Great customer service and car looks awesome!
3/25/2018
Maricela R. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse was very communicative and over all very nice. Thanks.
3/25/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent and quality of work, all repairs completed in a timely manner. Was kept informed of the progress of repairs. If all your employees are like Riley Clay, then you have a great team. Thanks again for a great job.
3/23/2018
Carmen S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am one happy customer! They did a very good job on taking care of my car and keeping me informed about the status on repairs.
Thanks Again!!!!!
3/21/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, professional service. Car is repaired to like new condition .
3/21/2018
Marcella A. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire staff was prompt and professional
3/18/2018
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Honda
After getting the car back I found that under different lighting conditions the paint does not match.
3/17/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was so painless
3/14/2018
Debra L. VERIFIED CUSTOMER
Vehicle Make : Audi
Great staff
3/10/2018
Charles T. VERIFIED CUSTOMER
Vehicle Make : Honda
Jessi did a great job! Keep up the great work!
3/9/2018
Sophia W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and helpful. I was kept up to date with the progress. I am completely happy with my service.
3/7/2018
Steven Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Updates were sporadic and the repair took longer than estimated.
3/3/2018
Doreen L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They did great. I needed to have it back by the 8th and they had it done in four days. Will always use them for my vehicles.
3/3/2018
Maureen W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
thank you for your quality work on this! Only suggestion I would make is communication: don't recall if I got a chance to indicate my preferred method of communication - though I gave lots of contact info. My preferred is text, and I had a voicemail indicating "finished & ready to pick up" that I had not picked up for two days. My insurance company notified me that it would not cover my rental beyond a single extra day which caused me to look for communication from Bell. Your people were helpful and professional. A good experience. Thank you.
2/24/2018
Michele K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jessie was wonderful. Everyone was helpful and courteous. Great experience.
2/24/2018
Glenda S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jesse was awesome very thorough and kept me up to date with what was going on
2/20/2018
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Honda
Tyler Patterson was awesome! Courteous, helpful, and informative. He deserves a raise in pay.
2/17/2018
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, done early! Thank you so much
2/17/2018
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They kept me very informed of the progress of the body work.