Good job and I like the way you kelp me informed step by step.
10/3/2015
Donna F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Dustin was very nice and professional. I trust the work done. The whole staff was very nice and friendly
10/3/2015
Ana O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yesenia Paz was really helpful and she kept me updated with everything. It was an excellent service!
10/1/2015
J. S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very much liked the "text" progress report system. Attention to detail by all was first rate
9/27/2015
Hugo A. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is unfortunately the second time for a defferant reason and I will have to bring it back. Not happy what so ever. Remember I have a choice were to take it. Shame on me if it will be the third time.
9/26/2015
Jessie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
my car looks Great&runs Great .
9/24/2015
Donna O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff explained everything, were always friendly, and kept me informed on the progress of my repairs. Excellent work.
9/24/2015
Sotha Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Have someone else look over the complete work.
9/23/2015
Darren F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dustin goes out of his way to make sure everything is perfect!
9/22/2015
Luanne A. VERIFIED CUSTOMER
Vehicle Make : Honda
Claim handler's customer service skills need sttentuon
9/19/2015
Tyeese M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Destin kept me updated daily about my vechile and very nice! Let's just say he was awesome and his hard work shouldn't go unnoticed!!
9/16/2015
Angelita W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks
9/15/2015
Kelly B. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys had my car for a week and I got it back with it not being completely fixed. I asked Dustin if there was just nothing they could do about fixing the passenger side of my car and all he said was "no not really." I have been to you guys before for collision repair and even bought my car from the dealership, so I expected perfection this time as well. I was sorely disappointed and I will be calling someone higher up to get this fixed.
9/12/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yesenia was definitely top of the line in everything! She kept me up to date on my vehicle and the process with the insurance. Vehicle turned out great! Thank you Trophy Nissan! I will definitely recommend you guys!
One SATISFIED CUSTOMER!
9/2/2015
Salidia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr Dustin Abbott were very helpful. Trophy Nissan collision did great job .
8/28/2015
Yolanda H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your Team was on Point and very thorough. I was Very happy with my car Results. Thank You Trophy Nissan.
8/25/2015
Leonardo L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were polite, courteous, quick to repair. Had a great experience and would do any future repairs with them again if needed.
8/24/2015
Joan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Too numerous to provide the many issues I experienced.
8/14/2015
Brittany R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have taken other vehicles to be repaired here and had a great prior experience. This experience was not great. The customer service part of this experience was awful.I never received an update on my vehicle unless I went up to the shop or called. They apparently had to reorder parts for my vehicle and this caused a delay with getting my car fixed in the quote time. I never received a phone call from Trophy telling me they had to reorder and that it would take longer. After going up to Trophy and trying to get to the bottom of the problem, I was told I would be contacted first thing the following Monday. I was not contacted at all. I actually had to call Trophy on that Wednesday. I was placed on hold for 20 minutes before someone helped me. I was then told my vehicle would be done before lunch the next day, I didn't receive a phone call until 3pm the next afternoon. The repairs on my vehicle are great, although I am not sure I will ever use Trophy again because of the horrible communication!
8/8/2015
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very well job. I was highly satisfied with the job and attention. The people were very friendly from beggining to end The one thing i didn't like so much, is they forgot to update me during the week and a half my car was there