Trophy Nissan Collision Center

Isai Gonzalez has good customer service and very helpful! Makes you feel welcome at Nissan!

Arturo who assisted me through this whole traumatic experience was extremely helpful in the whole process. He was very kind and relayed all information to me that was needed. He was a lot more helpful than my actual insurance adjuster. I would highly recommend this location to anyone who has had damage done to their vehicle. My car was in and out in under a week and a few days which I really appreciated. 10/10 and more than 5 starts.

My service advisor was great. The way the car was repaired and cleaned after was greatly appreciated.

Leanne helped me the whole time keeping me updated she has excellent customer service definitely 5 star

Everything and everybody were great!

Very efficient and accommodating

The entire staff rocks!

Everything was great! Awesome service!!!

Happy

Buenos días.Estoy muy satisfecha por el buen servicio que recientemente tuvieron con la reparación de mi carro Juke. Mi hijo quedó bien contenta y se siente segura al manejarlo.Muchas gracias por el buen servicio,y sobre todo por la atención tan profesional de Mis López.Atentamente Amada Lidia Villalba.

Leeann is an outstanding person. She explained the repair process and kept us up-to-date on what was happening each day. Arturo was also very helpful.

It looks brand new

They did a great job of keeping updated about my status and finished the work 2 days early.

A few weeks ago I was in a car accident. I’m a teacher and so I reached out to a former student who has been in the automotive industry for over five years. Edgar Rojo was incredibly helpful in recommending me nowhere else but Trophy Collision, as well as helping me prepare for the nearing task of purchasing a new vehicle. Thank you SO MUCH Edgar! I also had faith he wasn’t going to steer his ‘ol teacher astray. ;) I had the pleasure of working with Dustin Abbott. My experience with Dustin and all those at Trophy Collision has been nothing but excellent (and I can be a tough critic, ask Edgar). I was stressed... they handled the tow truck, got me in immediately after work at 3pm, worked with my insurance directly & Dustin even sent my insurance the repair estimate before he left for the day. This greatly expedited my insurance claim. Turns out it was a total loss. Dustin went above and beyond teaching me how to do research on my totaled vehicle to ensure I wouldn’t get ripped off by the insurance company. Sidebar, I currently teach the basics of buying a vehicle, insurance & the like to my seniors in class, but Dustin taught me MORE that I can now share during my lesson this spring! Dustin wasn’t the only great employee I encountered. The mechanic generously removed my recently installed and undamaged towing package and wrapped it up with all assembly parts so I could install it on my next vehicle. He was so polite & helpful. In addition, my insurance only slotted $30 p/day for a rental. I have 3 kids in car seats and the well known car rental companies couldn’t provide me a rental in that price range for the size I needed to transport my littles. But Trophy Collision & Trophy Nissan came in clutch again. They got me into a Nissan Rogue via their in-house rental company and for only $25 p/day +tax. Every penny counts on a teacher salary. Another thing I noticed is that everyone consistently wore their masks, no one was ever waiting in the waiting area (customers helped immediately) and all the employees were kind & helpful to both customers and each other. I’m a sucker for good culture. It’s obvious their turnover percentage is probably small. I could literally go on, but hopefully you get the point and I can now go clean the mess my children made while writing this review (it was worth it). Seriously, I won’t take my car anywhere else now. They have made a lifelong customer in me. Thanks for all the support team & special shout-out to the real MVP, Dustin Abbott. Thanks for taking care of me.

Enough with the surveys please

I very satisfied with the person who helped me and the staff

Great service

Everything is always perfect at Trophy Trophy ???? Nissan

Dustin was great! The best advisor I have ever worked with. He stayed in contact with me the whole time with updates. He made sure the process was smooth and seamless. Because of him your collision center is the best. You all are very lucky to have him.

I am happy to say,as far as I can tell, the repair is 100%. I am,however, sorry to say, I am disappointed I have to now deal with the dust left covering the interior of my van.