You kept changing the date of completion and lowering my expectations but that was due to a wrong part. But I was able to overcome it and I got my car on the last day you told me I would...
10/11/2024
Carlos L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
To: Reliable Chevrolet Body Shop Team
I wanted to take a moment to express my sincere appreciation for the exceptional service I received with fixing our Chevrolet Colorado. Todd went above and beyond to ensure that my experience was positive, demonstrating professionalism, patience, and a true commitment to customer satisfaction.
From the moment I called and set an appointment ,and visited with Todd , I was impressed by their attentiveness, problem-solving skills, and friendly attitude. Not only did Todd took the time to address our concerns , but they also made me feel valued as a customer by their attention to detail.
This kind of service is rare, and I believe Todd is a true asset to your company. Please extend my gratitude to The Body Shop team for their dedication and excellence.
Thank you once again for fostering such a customer-centric environment. I will certainly continue to recommend your business to others. My wife and I purchased our truck at Reliable Chevrolet during the COVID pandemic. Even with such challenging times the customer service was amazing then, and continue to be extraordinary at this present time.
Best regards,
Carlos and Sandra ****
****-****-xxxx
10/4/2024
Robert E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your department was so easy to work with! Lori was great, very communicative, loved her honesty when asked about other possible repairs.
9/18/2024
Frank G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied JD was very good
8/31/2024
Carlos C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I just want to say thank you for your repair services.
8/31/2024
Joanne C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The best and most professional team. Especially Laurie (?) my contact person stayed on top of all details and kept me informed. Thank you.
8/21/2024
Sam M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work was done quickly and professionally. The staff was excellent.
8/9/2024
Donnie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck had over spray on door fender and a little dent still where repairs were made
8/7/2024
Paul P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think I answered this one time already. I’m satisfied with the good good service. Thank you.
8/2/2024
Edward L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cameron Serena is a true professional he really took great care of us.
4/30/2024
Maria G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cameron was always very helpful in answering any questions or concerns
4/19/2024
Jeovany M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Part of my repair damaged involved the door panel to be taken off, now when the music plays the door rattles. It never used to rattle. And I can’t listen to music without that noise bugging. Overall cosmetic wise the car looks fine.
3/23/2024
Adelina T. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service and communication! Thank you team!
3/20/2024
Ronnie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service
3/16/2024
Arlene B. VERIFIED CUSTOMER
Vehicle Make : Honda
I took my 2018 Honda Civic to the body shop twice and both times the team did a good job. Job well done. The receptionist always needs to keep an update she’s place me on hold all the times I called for an update. Jessica was pretty good at that she had the answers right there.
3/10/2024
Sonya A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It is Great to have our vehicle back. Cameron was extremely helpful in answering questions we had. Cameron is Great asset Reliable Chevrolet has.
One Great thing is they guarantee their work. They also said if we have any questions or concerns, we can always call. Planning on doing that.
3/9/2024
April D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cameron and team treated us extremely well. Customer service and communication was exemplary! They fixed my Colorado’s bumper and it looked like the fender bender had never even happened! Thanks so much!
2/23/2024
Tyler W. VERIFIED CUSTOMER
Vehicle Make : Kia
Seeing my car look like it was the day I got it made the accident that caused the damage seem like it never even happened I'm so thankful for your hard work thank you all