It took forever for the service to be completed. I understand that it was beyond their control, but nothing was done to assist me with my transportation needs. I was without transportation for about a month.
1/16/2022
Rogelio Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful .
1/7/2022
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Ford
Mark is amazing and the shop did a fantastic job.
12/3/2021
Mary O. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a job well done.
11/21/2021
Harold B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
AWESOME everything was great expecting nothing less hope i dont need to feturn but if i do i know i will be satisfied thanks to all involved
11/2/2021
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Constantly receiving updates via texts. The only thing I would say is once in a while it would be nice to receive an update from a human voice.
10/24/2021
James N. VERIFIED CUSTOMER
Vehicle Make : Ford
Richard and Chris (and the whole team) made this effortless on my part. They were quick to intake my car and very communicative throughout the repair process. My car was completed earlier than quoted which was a bonus. I would highly recommend Reliable Collision.
10/19/2021
Karen T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept the insurance company from picking up my car in a timely manner. I had to call them to release my car to them. I already explained I got everything out of the car when they towed my car to Reliable Chevrolet. They told the insurance company that they were waiting on me to get my things. This was a blatant lie and held up the process of my total loss claim by a week.
This is the only thing I was unhappy about. I do like Reliable for my actual repairs. This is not a reflection on the service department as a whole just the way Darla handled this one thing.
10/16/2021
Vasnani M. VERIFIED CUSTOMER
Vehicle Make : Kia
Would have been more happy if this was done in a shorter time and a loner was made available.
10/10/2021
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Ford
Poor communication throughout - understaffed and customer experience suffered.
10/10/2021
Dan W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great and the turnaround time was very quick. Very nice staff.
10/7/2021
Francisco M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything is good
10/7/2021
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept me informed and up to date plus finished 8 days early. Thank you!!!
9/24/2021
Calvin C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
EXCELLENT CUSTOMER SERVICE! The friendliest staff I ever met! I absolutely love Chris and Darla! They took care of me from beginning to end!
9/23/2021
Ejercito S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job thanks
8/28/2021
Omar K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and good job
8/21/2021
Craig S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chris did a great job to make sure I was fully informed during the whole process and the work was done accurately. Thank you for making this experience a good one!