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Real Reviews from VERIFIED CUSTOMERS
Arnold S. VERIFIED CUSTOMER
Vehicle Make : Hummer
EXCELLENT repair experience with Chilton. Thank you!
7/15/2017
Alex B. VERIFIED CUSTOMER
Vehicle Make : Acura
Communication about how the process would work with insurance was very clear and helpful. Scheduling the work and staying in touch while it was being completed was very easy. I felt the communication from Chilton made the process painless and easy. (I believe the person in charge of communication was named Kevin).
7/7/2017
Ellen N. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the second time I had my car repaired at Chilton, and the experience was excellent both times. I was given complete information about the repairs needed, I was kept up to date on the status, and the car looked great when I picked it up.
6/29/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Professional, friendly, very clean, well run body shop. I was very comfortable leaving my brand new car which was vandalized for repair. I knew it would be perfect and it was. Kevin was very thorough and responsive. He even returned my rental car for me. I'd recommend them in a heartbeat. The price was fair as well.
6/21/2017
Karen T. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was responsive, professional, timely. Knowledgeable and easy to work with. Everything was done as promised and on time!
6/10/2017
Alice T. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was superb. He made me feel the care of my car was of utmost importance. He kept in touch, gave me a reasonable time frame for work on the car and fulfilled his prediction. I don't often see that kind of dedication to work and customers. I will spread the good word about Chilton with confidence. Thank you.
5/13/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kevin and crew went above & beyond to turn around my repair in a matter of days. We are repeat customers and always refer friends. Keep up the good work.
5/13/2017
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to thank Kevin and his crew in San Rafael. Very accommodating and explained the whole process to me. Work was very exceptional. I am more than satisfied and will recommend this shop to anyone I know in need of their services.
5/9/2017
Etienne L. VERIFIED CUSTOMER
Vehicle Make : Acura
Best service. Repeat customer and willing to keep coming back.
4/29/2017
Debra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daniel was extremely professional, helpful, kind, and resourceful throughout the whole process. Even when there was a delay with my repair he worked hard to minimize the time. The team also did an amazing job cleaning my car before they returned it to me . An added touch that made me feel truly taken care of. Thanks for being the best at what you do!
7/15/2016
Kyle R. VERIFIED CUSTOMER
Vehicle Make : BMW
High touch communication and earlier than expected completion. You made everything easy and straightforward Beautiful repair. Thanks so much!
6/16/2016
Terry Anne. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for making the repair a very stress-free, painless event. My husband and I really appreciated dealing with such a friendly, professional shop. Thanks so much.
6/14/2016
Adam N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Couldn't be happier. Excellent customer service!
4/29/2016
Lenora Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very polite and excellent service.
4/8/2016
Kristen D. VERIFIED CUSTOMER
Vehicle Make : Audi
The staff at Chilton were very polite and offered great service.
3/25/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks! The whole process went smoothly and everyone I spoke with was helpful and informative. Would definitely come back!
3/24/2016
Dean C. VERIFIED CUSTOMER
Vehicle Make : Honda
Daniel and the guys were great. Good work and good customer service. Dean
1/29/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
90% satisfied.
1/29/2016
Jaehoon C. VERIFIED CUSTOMER
Vehicle Make : Honda
They were really kindness!! I hope no more accident, but it i get it, i will go to this auto shop.
11/28/2015
Elham B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a teribble experience from start to finish,
11/26/2015