My car looked great when I picked it up. I was nice and shiny and clean. The new fender looks great. The service advisor was great too.
4/18/2019
Greg S. VERIFIED CUSTOMER
Vehicle Make : Honda
The way that the where concerned about me was a great relief they got the cat perfect what a great job
4/10/2019
Gurpreet M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Excellent customer service with timely status updates.
4/10/2019
Yidan Q. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair was very well done and the quality of service definitely exceeded expectations. I felt that I left with a newer than before accident vehicle! Rico was extremely professional. I was informed of progress throughout the repair process and he got the work done ahead of schedule. Thank you so much!
4/10/2019
Agnes D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The manager walked me through the repair and it was a pleasant experience as the people from Chilton are very professional and friendly. Perfect 10!!!
4/2/2019
Neeraja G. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are the best body shop I had serviced my cars over last 2 decades
Not just the work, but the customer experience aspects too
3/29/2019
Sabreen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are super genuinely a friendly staff from everyone that I interacted with. Always keeping me posted every step. They did an awesome job. Would recommend them to everyone I know.
3/29/2019
Richard D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Efficient and good communication of updates along the way!
3/20/2019
William C. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality service and excellent assistance with issues relative to car rental from
Enterprise. Thank you.
Patty Chew
3/20/2019
Rassoul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was good
3/14/2019
William K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quality service all around!
3/12/2019
Sharlene J. VERIFIED CUSTOMER
Vehicle Make : Ford
Rico helped improve the completion date so my truck was ready in time for my road trip.
3/8/2019
Christian A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was absolutely, hands down, the best experience from start to finish. The customer service I experienced rivals the finest 5 star hotels and restaurants I have ever frequented. The team at this Chilton location should teach a masters class on customer engagement and genuine service. I am a raving fan.
3/8/2019
Alma M. VERIFIED CUSTOMER
Vehicle Make : Honda
Yea looks good, and satisfied with the service
3/1/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Chilton kept in regular communication with me during the time my car was being repaired. I appreciated the text updates and telephone calls. They did a great job and I would use them again.
2/28/2019
Arul K. VERIFIED CUSTOMER
Vehicle Make : Acura
Rico kept me well informed of the status of the car repair with text messages. He called me personally to let me know the Acura calibration would take one more
Business day and handled extending the car rental on my behalf. Thank you Rico for great service!
2/26/2019
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So seamless from drop off to pick up. They always kept me informed of the status of my car and even washed and vacuumed it for me!
2/21/2019
James P. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great job, car looks great, thanks Rico for keeping me updated throughout the entire process!
2/20/2019
Richard E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your communication with me was excellent. You kept me informed through the whole process. It was very appreciated.