I am completely unsatisfied! This is not the first time I have been dissatisfied with CarStar. My car has been to this business twice and each time I’ve had to take it back to get repaired. My panel on my door is still not fixed and I got my car out the shop Friday only to notice my hood will not remain shut so I have rode around all weekend with an opened hood. I am furious and will be there first thing in the morning. This is ridiculous and an inconvenience. I will not return if my vehicle has damage again and I will not recommend CarStar to anyone!
11/25/2019
DAVID M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The Tahoe looks great, only **** problem and they are going to correct Monday morning. Just an electrical problem. No biggie. Rodney was helpful the whole way.
11/23/2019
Desiree S. VERIFIED CUSTOMER
Vehicle Make : HONDA
I waited to respond to this because I wanted to make sure everything was good on the vehicle, with long and short drives. I appreciate being kept up-to-date. The workers were even considerate about the sacrifice of my bumper stickers, and salvaged one for me. My only complaint is that a bolt was lost off of my license plate, so now I have to figure out the size of it and buy a new one. That is all. I appreciate the work you did. My car was left in better condition (for the most part) than it was before my accident!
11/21/2019
BETTY B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I always use Laneys I am very happy with the service I receive there
11/16/2019
CHRIS W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Laneys done a great job on my 4Runner!! Sandy was great from start to finish, very detailed.. Shop guy are true craftsman and are very talented!! Proud to have such a great business in El dorado Arkansas.. #laneys#****.....
11/16/2019
STACIE Y. VERIFIED CUSTOMER
Vehicle Make : KIA
My car looked great when I picked it up, drove great on my way home and to top off my excellent experience, I was able to pick it up a week earlier than anticipated!!! Great job Laneys and thank you Sandy!!!!
11/9/2019
HASAN M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Kept in contact and did an excellent job. Even did things that weren’t expected. I was pleased and overjoyed to get my car back.
Thanks
11/8/2019
REBECCA P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was always kept informed on the estimates & the repair process. My car had a lot of damage thanks to that deer but Laney’s did an excellent job in making it look brand new!! I would not trust my car to anyone else!!
11/7/2019
DENNIS K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Key will not unlock the driver side front door. Front decal missing
11/2/2019
JOHN L. VERIFIED CUSTOMER
Vehicle Make : FORD
Good job!
11/1/2019
CINDY B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Employees were very nice and helpful. I really appreciated Sandy going out of his way to take me back to work when Enterprise did not have a vehicle for me there and for making sure that Enterprise would have a rental car brought to me by the time I got off of work. I was kept updated while my car was being repaired and I was very pleased with the repairs of my car. It looks great! Thanks to all!
10/31/2019
WILLIAM S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Waiting to hear why work not done
10/30/2019
Bob P. VERIFIED CUSTOMER
Vehicle Make : FORD
Very good job
10/29/2019
KYLE M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and notifications throughout the entire process Rodney was great to work with..
10/29/2019
MIRANDA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Job will done thanks
10/26/2019
BOB W. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job by Rodney and the crew!
10/25/2019
LATIVIA H. VERIFIED CUSTOMER
Vehicle Make : DODGE
Awesome
10/25/2019
GLEN D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone was very helpful and nice. Rodney kept me updated. I was very pleased with the repair work that was done and in a timely manner. I will be using Laney’s again.
Janet Doss
10/23/2019
Lakeshia S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Thanks for taking time to make sure it was Right instead of throwing it back to me half done just because I wanted it