Search
(757) 872-4647
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
TODD K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Carstar Collision fixed my car a week ahead of schedule. It looks really good, you can't tell where the damage was. The shop even sent out my car for the state inspection for me (I asked if they could) because it was only 2 days before the end of the month it was due. Overall, a job well done!
12/31/2019
RONALD G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Very professional, friendly customer service and the repairs look great! Added bonus was the car detail!
12/25/2019
TINA M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Rick and all the guys were very kind and worked diligently on my truck to get it back to me in a very timely manner and made my truck better than ever!! I wouldn’t go to any other shop from here on out!!
12/24/2019
EMILEE H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Service was excellent & Rick was a pleasure to work with. Time efficient and answered any questions I had!
12/17/2019
SOHEYB W. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I appreciate the thorough work that went into making the car perfect. It took longer than originally thought but it was worth it. Thank you for a wonderful job
12/17/2019
LIDA B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The emailed "alerts" were confusing because they gave an "expected" completion time that was always inaccurate. Otherwise I was very pleased with everything. You guys rock!
12/13/2019
WENDY A. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My whole experience was amazing. Mike and Rick were wonderful. I love the updates via text. My car looks amazing. My first having a vehicle repaired, and will come back if needed. Thank you!
11/28/2019
TROY S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Extremely professional and am absolutely amazed how clean (pristine)the facility is. The communication process, daily, to keep me informed of the progress is impeccable. I highly recommend CARTSTAR Collision in Yorktown, VA anytime I have a chance!
11/26/2019
FN XAVIER. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Higly pleased with the repairs to my vehicle. Carstar exceeded my expectations and even went beyond with extra details. Couldn't tell there was any damage to the car. Thanks again to Rick and the team!
11/9/2019
CHRISTOPHER W. VERIFIED CUSTOMER
Vehicle Make : HONDA
We had a great experience! Staff was very polite, professional and timely service! I would highly recommend this company!
10/5/2019
TROY S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Beyond exceptional with extreme professionalism!
9/14/2019
JESSICA T. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Great service!
8/28/2019
JAMES M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Every thing looks and works GREAT. Plus the work was completed one week early. Everyone was helpful. Many thanks for job well done.
8/28/2019
PAUL S. VERIFIED CUSTOMER
Vehicle Make : FIAT
We will use this CARSTAR facility again. Very good and very professional service.
8/17/2019
EDWARD O. VERIFIED CUSTOMER
Vehicle Make : HONDA
The service was outstanding! Rick and his crew definitely know what they are doing and take pride in what they do. I was sure my car couldn't be in a better place. The repair was done quickly and when I picked it up I couldn't believe my eyes! FANTASTIC! I kept saying that over and over. They cleaned my car top to bottom inside and out and detailed it. Looked better than new. I will recommend CARSTAR to everyone!
8/17/2019
SIERA H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Every thing went well. We were kept informed and the process was quick and exact.
7/17/2019
CWO ROGER. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Great service and repair. Thank you to Rick and the team!
7/9/2019
KOUROSH G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Rick was immediately friendly and able to accommodate me for the repairs. He was courteous and explained all the work and estimates completely and thoroughly.
6/24/2019
CORDIARES B. VERIFIED CUSTOMER
Vehicle Make : DODGE
Great service extremely helpful and good people
6/10/2019
MELANIE P. VERIFIED CUSTOMER
Vehicle Make : AUDI
I am on a trip and I am experiencing some issues with some of the applications the car has. I will be contacting you with the problems I am experiencing when I return. I will be returning this coming weekend.
5/28/2019