The whole process was painless. The estimate was quick and complete. The work was done well and the vehicle was ready early. I really could not ask for anything futher.
12/23/2015
Edward P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Repair was done when you promised Picked up the car after sundown so could not give a thorough inspection of the car. Performed well on the short ride home. Thank you for a timely repair on my car. The paint job on repair looks like a good match to the rest of the car.
12/19/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The Good - Repair work was remarkable: body panels aligned perfectly, paint matches seamlessly the work was completed as scheduled.
The Not So Good - Reliance on texting is most annoying. Suggestion for improvement: reduce frequency of needless reminders and send only those which provide benchmark information such as "vehicle repairs are delayed for 5 days" as opposed to "your car is happy here and is on schedule".
Also, phone calls are always preferred over texts.
Again, a great repair job and I will continue to recommend the Varsity Lincoln Collision Center.
12/16/2015
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Saturn
So happy that your quality of repairs has not changed. I was not happy with the conditon and smell of the rental car, but just glad my car is back. Thanks
12/16/2015
Gerald L. VERIFIED CUSTOMER
Vehicle Make : Ford
It couldn't have been smoother
12/4/2015
Business R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you,well done !
12/3/2015
William N. VERIFIED CUSTOMER
Vehicle Make : Ford
I would describe my experience as efficient, good work, and friendly service. Thanks again.
12/2/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was friendly and professional.
The car looks good.
The text updates are a nice touch. It is nice to know how things are progressing. O the rental car was very nice.
I will recomend you.
Thanks
10/24/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Varsity Ford seem to have everything in order and a good experience until I picked up our car. An almost 8000 in repairs, at least you could of cleaned up the car better before I picked up. Exterior had plenty of shop dust and remenance, could of at least ran it through more than 2 car wash look. Interior, plenty of shop dust and fingerprints on ceiling that was removed. Definitely looked worse than I brought it in. Certainly not going to hang around and wait, or leave it for any longer. Cleaning up a car correctly seems to be an obvious thing that a body shop would do, and is included for 8,000 in repairs. Happy with the body, other not so much .
10/7/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job with all involved Thanks
9/9/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Ford
Side of vehicle looks very nice, but tailgate (also repaired) is covered in swirl marks and paint appears very thin.
8/15/2015
Tamara W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome !!
8/7/2015
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Ford
They accommodated my request to finish the repairs quickly. They exceeded my expectations.
8/1/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs where made as promised
7/24/2015
Terry R. VERIFIED CUSTOMER
Vehicle Make : Mercury
Very thorough shop work and communications throughout process.
7/7/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Robbie and Kim are awesome! I wouldn't take my vehicle anywhere else for I have already had several repaired here at Varsity. I am continually amazed at the quality of workmanship and attention to detail! Thanks as always for a perfect job!!!
Rob Bienstock
6/15/2015
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Ford
On time, great job, friendly,helpful, lived text updates,great experience
6/10/2015
Fang M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for fixing my car.
5/18/2015
Debra W. VERIFIED CUSTOMER
Vehicle Make : Mercury
The passenger corner panel (rear) still is not painted proper at the seam . This part of the paint may have been peeled due to the part being removed for replacement if the new panel
5/9/2015
Joan F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciated the way the repair was expedited to enable us to have our car so that we could go on vacation. Many thanks to your collision shop.