Great communication with the updates and how the progress was with our car. Thank you so much for taking great care of our car after such a scary and unexpected event!! Glad to have it back and working great!!
11/5/2018
Mayur J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Wonderful service, always reliable
10/23/2018
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied, service was excellent. Everyone I dealt with was very professional, friendly, and helpful. Thank you
Tom Martilotti, cell - ****-****-xxxx
Special thanks to Rudi, Dominic,the young ladies at the reception desk, and to Jere Law.
10/19/2018
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Repair on the vehicle was done quickly and the repairs look great! Very satisfied with the entire experience.
10/10/2018
Dale F. VERIFIED CUSTOMER
Vehicle Make : Ford
Auto tech was apparently unfamilure with the battery disconnect and damaged it.
10/8/2018
Richard F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Glad it was finished early
9/24/2018
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Ford
Tim Brennon did a good job backing up the work his team performed. Good customer service execution by Tim.
8/31/2018
Dette W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My car mats (rugs) were not put back in my car when I picked it up and they were not in my trunk. I’m waiting for them to call me back when they locate them.
8/30/2018
Lola R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Looks beautiful. Thanks
8/10/2018
Peter P. VERIFIED CUSTOMER
Vehicle Make : Ford
They continuously kept me up to date and delivered the car very clean.
8/10/2018
Wendy E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very polite and kept me informed of the progress of my car.
8/7/2018
Kelly E. VERIFIED CUSTOMER
Vehicle Make : Buick
Your process made it so easy!!! Loved my rental.. wish it had take. Longer for your to fix it ????
Front desk people were knowledgeable and helpful!!!
Thank you!!!
7/31/2018
Richard O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome service. Great work. Thank you so much!
7/31/2018
Nancy E. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me aware of what was going on and finished early
7/30/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service, great work!
7/17/2018
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the fact that I was given a free loaner while my car was being fixed. My feedback upon return of the loaner (Ford Focus) was that the transmission hesitated between first and second and it was serious enough to warrant some attention before sending it out with the next customer. I was told that I should not be concerned because, “They all do that. It is a factory issue that cannot be fixed.”
I am a loyal Ford/Lincoln/Mercury customer over many years and whether true or not, this is not good advertising for the corporate brand. If your shop’s loaners are from your corporate lineup and are not in good working order, don’t send them out.
The people at Varsity Lincoln were friendly, polite and accommodating. I am very pleased with the timeliness and repairs they provided.
Ken Hamman
7/11/2018
Linwood C. VERIFIED CUSTOMER
Vehicle Make : Ford
Not as shiny on the doors as the rest of the car and scratches on the pass side that were not there before
7/6/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great! I got my car back before the original promise date and everyone was great to work with!
7/3/2018
Sergio G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast service. Accommodating. Excellent work.
6/25/2018
Brandon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told my car would be ready at 4 p.m. on Friday I got there at 4 p.m. and I had to wait until 5:30 for my car to be completed I am very unhappy with the situation