Thanks to you Matthew for your attention to my every concern during the repair process of my Audi.
I was at ease by you keeping me informed by going over every detail and update. During my anxiousness you were professional and even went the extra mile to speak with the insurance company on my behalf.
Thank you for your outstanding professionalism. I would. Recommend any and everyone to Tom Wood Collision for service and repair of their vehicles, and recommend they ask for Matt.
Mrs. Mason????????
12/5/2018
Kristin K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took longer than was told, but all was well
12/4/2018
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the way my repair was handled. The supplemental repair was processed quickly with no hassles. Nancy McGuire was wonderful - you should be very proud of her professionalism and her customer service skills are first rate. Thank you
12/1/2018
Rob B. VERIFIED CUSTOMER
Vehicle Make : Audi
Nancy McGuire was terrific. Too bad that Friday was her last day as an estimater. She went out of her way to explain everything that was going on with the repairs. The front desk will gain from your loosing her as an estimater.
12/1/2018
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Grest job! Finished repairs earlier than expected and kept me informed.
12/1/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
Had a great experience with Tom Wood Collision. We were kept informed through the process and our car looked perfect after repairs. The staff is excellent!
12/1/2018
Amanda K. VERIFIED CUSTOMER
Vehicle Make : Ford
When I came in for an estimate I would have liked to have been told who was estimating my vehicle. Instead I was told to go into the garage and had to be talked to by several different people and it was a bit chaotic.
My repairs and my vehicle are stellar. I am very happy with the quality workmanship and professionalism employed.
Thank you
11/30/2018
Jean &. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nancy did a great job start to finish.
11/29/2018
Gerald N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt Paris and the whole team were fantastic from my first contact to set an appointment for an estimate all the way to the appointment with Matt to look at the fixed Subaru. Way to Go! Thank You!
J. Nichols
Quality service delivered with a smile. Thanks, Josh, Ashley, and Brian
11/28/2018
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Ford
Nancy did a great job and provided timely, efficient, and great customer service. You should be proud to have her as an employee. The front desk staff also did a great job.
11/28/2018
Mike P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done ????????
11/27/2018
Robyn S. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks great and Matt kept me informed by text as to the progress so I was always in the loop.
11/21/2018
Holly . VERIFIED CUSTOMER
Vehicle Make : Subaru
Jared was absolutely awesome. He texted me every step of the way until my car was fixed. I even got it back **** week ahead of schedule. My husband and I only trust Tim Wood Collision with fixing our cars. Thank you for everything and providing great customer service!
11/21/2018
Robert K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jared Williams was our contact. He was kind, courteous and kept us informed. All around from our insurance company, Lexus Collision work and their help with getting us a rental car was great. Everybody made it as easy as possible for us.
11/20/2018
Patsy M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jared did a fantastic job of keeping us advised on the progress of our car. Great customer service. Repairs are excellent and met our standards 100%... plus Jared ran a tight ship and the team was able to get our car done ahead of schedule. We are very pleased with the customer service, timeliness and the quality of the work.
11/17/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Car looks good but cant believe someone stole my glasses ,two pair, and leather registration holder.
Really waiting to talk to manager
11/17/2018
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Matt was very professional in every way! The time I was given for my repairs was 7 to 10 days,,,, but they got me back on the road in only 3 and I’m very grateful. Great job all the way around.