Good communication throughout and great work on repairs. Josh explained printout of repairs upon pickup.
12/21/2017
Chelsea D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nancy was very helpful to communicate the progress of repairs. All staff was very helpful. Always have a good experience with Tom Wood.
12/20/2017
Ashley V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service! Great communication!
12/19/2017
Chaolan L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you. It was a great experience working with you.
12/17/2017
Anna A. VERIFIED CUSTOMER
Vehicle Make : Volvo
My experience was great overall--Josh Piccone was my estimator and went above and beyond to keep me informed and to ensure that every part of my repair was done completely.
12/16/2017
Patti M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Matt did an exceptional job of communicating with us from the beginning to the end. He rocks!
12/15/2017
Alex S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Josh P. has done a wonderful job everytime we have had the pleasure of working with him.
12/9/2017
Barbra B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt was amazing keeping me informed at the progress of the work being done on my vehicle!!!
12/8/2017
Jack J. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the frequent communication about my vehicle & the professional manner in which I was treated.
12/8/2017
Jay J. VERIFIED CUSTOMER
Vehicle Make : Audi
After a rocky start due to lack of coordination with Tom Wood Audi, the Collision Center performed well. They could have been more proactive in keeping me advised as to status and progress. After a few prompts from me they did a good job. At the end of the day, my car looked great when delivered to me.
12/8/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Nancy and all the staff have been wonderful every step of the way. I hope to not need you again, but I have every confidence in you if I do. Thank you- David H
12/7/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Lexus
A professional job done by professionals. Thank you!
12/5/2017
Lori K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very pleased with the professionalism of my service adjuster, Michelle as well as the quality of the work performed. I would definitely recommend Tom Wood Collision Center to anyone needing body repair.
11/18/2017
Matt R. VERIFIED CUSTOMER
Vehicle Make : Nissan
After dropping off my truck scratches appeared that were not there when it was dropped off. This was extremely frustrating that Tom Wood didn’t step up and just take care of the scratches. After purchasing more than 25 vehicles from the Tom Wood Group i thought my business meant more to the group but i was mistaken.
11/18/2017
Stephenie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
your customer service is trash
11/16/2017
Shannon R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt was great throughout the whole process. He answered all my questions and made me feel at ease with the work being done to my SUV. It was even ready before the promised date.
11/16/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything but communication people were nice and knowledgeable but too many times you have to leave a message.
11/10/2017
Joy C. VERIFIED CUSTOMER
Vehicle Make : Acura
It's not pleasant being in an accident, but this was a very easy, simple and stress less operation, it certainly helps take the angst out of the incident.
11/24/2015
Holly F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Text updates great, staff pleasant, knowledgable & helpful. Repair work done well & completed before estimated time frame quote.
Also appreciated ofc space for Travelors & Enterprise on site!
11/20/2015
Stanley C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Love how clean the car was at pick up and the work done