Excellent service. Work appears to be of superior quality. Prompt and friendly communication.
1/27/2018
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Audi
Nancy was fantastic. She kept us posted on the progress. She is very professional & personable. Her follow-up & customer relations is excellent. She by far exceeded our expectations.
1/25/2018
David F. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks
1/22/2018
Jared H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wasted a week of rental car out of pocket fees while tom wood tried to correct workmanship issues. One area of concern still exists on the car and I am not satisfied with the quality. The panel needs to be repainted to remove the imperfection...Tom wood messed around with trying to buff it out for three days. On two occasions I was told the repairs are complete, asked if this specific concern had been resolved. My questions were ignored both times causing me to drive 30mins each way to inspect. Finally took the car dissatisfied just to get out of rental fees.
1/20/2018
Linda K. VERIFIED CUSTOMER
Vehicle Make : Audi
Matt immediately made us feel that he had our interests at heart.
He wanted to give us the most efficient and economical solution possible.
1/18/2018
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Audi
Nancy was terrific. She is a great ambassador and customer advocate for Tom Wood. The Insurance co. slowed things down but Nancy kept after things.
1/13/2018
Geoffrey L. VERIFIED CUSTOMER
Vehicle Make : Porsche
You did a great job resolving the repairs asap. Nancy McGuire did a great job keeping me informed.
I am a little disappointed in Porsche’s ability to keep parts in stock.
Thanks
1/12/2018
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Audi
Josh was polite and professional. Kept me updated in a timely manner
1/10/2018
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
My experience was great. Everything was fixed properly and I appreciate it. I will definitely use Tom Wood Collision again. No complaints.
1/9/2018
Joan H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I am so impressed with the way you kept me informed about the status of my car. Very reassuring
1/7/2018
Evelyn G. VERIFIED CUSTOMER
Vehicle Make : Lexus
All supporting staff communicated effectively, explained how to care for vacate for vehicle after the repairs. I appreciated all interactions.
1/6/2018
Todd N. VERIFIED CUSTOMER
Vehicle Make : Ford
Nancy was great in communicating progress and working with the insurer. Our car also looks great. Thank you!
1/6/2018
Bret H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service & communication.
1/6/2018
Abra A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Josh was AMAZING!!
1/6/2018
Marlin A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Josh,
Just got a look Jan 1st in sunlight...the SUBARU Crystal White Pearl paint looks so good matching the whole vehicle! Thank you to everyone at Tom Wood Collision!
1/2/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Had frustrations with State Farm delaying the process.
12/30/2017
Don H. VERIFIED CUSTOMER
Vehicle Make : Audi
Nancy did a great job staying in touch with me on the progress of the repair.
12/29/2017
John Eric. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nancy was so professional and knowledgeable.
12/28/2017
Bill N. VERIFIED CUSTOMER
Vehicle Make : Porsche
Good job
12/21/2017
Richard And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional. Thorough. Results look good. Insurance claim and represented my interests very well.