I just had a small repair on the front bumper. Was not expecting the interior of the car to be so clean when I picked it up. Also liked the text updates. I always knew where things stood.
6/15/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service.
6/15/2018
Todd T. VERIFIED CUSTOMER
Vehicle Make : Audi
Nancy was a true pleasure to work with!!!
6/14/2018
Andy R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, thx
6/13/2018
John J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt did a great job updating us on the status throughout .
6/10/2018
Raychel G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Impressed it was complete much before the best case time frame I was given.
6/8/2018
Brittany B. VERIFIED CUSTOMER
Vehicle Make : Audi
Did a great job!!! Looks good as new:) Thank you for a quick turnaround!
6/7/2018
Jacqueline K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nancy was absolutely wonderful. She made me feel welcomed, taken care of, and a priority. She kept me updated on my car and I had complete trust in her.
6/6/2018
Kristine K. VERIFIED CUSTOMER
Vehicle Make : Audi
Before I came in,&
Q there was full understanding that I had a tight time line. I live 90 miles away. I am a physician and I have on call responsibilities. I arranged this around my time and work. I was assured it would get done in my time line.
That was a lie. It turned my life upside down
. Very frustrating!
I was actually headed to Indy to pick up my car and I had a moment that told me to call and make sure the car
Was ready, so heady south on I 69 I learn the car isn’t ready and won’t be for at least 4 -5 hours. I only have coverage till 4:30 so I “ stand down” and turn around to return to Marion. No one had called me earlier in the day to tell me this.i could have worked on coverage. But now too late and we are heading into weekend.
I had to work hard for coverage on sat. This was all Un necessary! Certainly not my best experience at Tom Wood.
.
6/5/2018
Liyun D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt Paris was nice, updated the process all the time, had the car repaired quicker than what was promised. Thank you, Matt!
6/4/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I was very happy with the workmanship and the service A special thank you to Nancy MCGUIRE
6/4/2018
Renee L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Super job and professionally done from the first phone call to picking up the completed car. Thank you!
6/1/2018
Rick F. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire team did a great job for me. Start to finish.
5/30/2018
Kelly F. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Josh Piccione was incredibly knowledgeable and professional. I felt like he explained everything thoroughly and kept me informed throughout the process.
5/30/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Did not have rental car ready for me that your representative said was set up. waited 2hours at rental office. Picked up car...bumper still detached had ti wait for fix. The mats of my car were covered inoil and an employee of yours stole my booklet of carwashes out of my middle compartment.....Thanks!
5/29/2018
Leslie J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The updates on my car using the text system was awesome! I’ll send everyone to you guys. Lifetime warranty?!? Thank you very much.
5/25/2018
Rebecca W. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was hard to tell that me car is 11 years old. Looks and smells as if it were new. Thank you.
5/22/2018
Ed M. VERIFIED CUSTOMER
Vehicle Make : Porsche
I trusted Tom Wood as a certified Porsche collision center after my Porsche 911 was damaged in an accident. The repair met Porsche's high standards that I returned the car to repaint the undamaged side of the car. Now my 12 year old black 911 looks pristine. Nancy McGuire of Tom Wood is excellent to work with.
5/21/2018
Brian O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good to work with, thanks
5/21/2018
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Lexus
You were awesome and even finished earlier than expected !