The girls at the front desk were polite and efficient. Matt couldn’t have been
any more organized and helpful. A very good experience.
7/3/2018
Alan W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Process was easy for the consumer from beginning to end.
Polite, courteous personnel. Excellent experience!
7/3/2018
Judy O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nancy kept me up to date on the repairs and very informative.
7/3/2018
Natalie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our adjuster, Nancy, was great. Kept us informed. Finished a week early. Walked us through the repairs. We will spread the word about Tom Wood Collision.
7/3/2018
Helene G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nancy did a great job communicating with us
6/29/2018
Kenzo E. VERIFIED CUSTOMER
Vehicle Make : Subaru
I expected professional estimation too
Final cost was more than double of original estimation
It is like cheeting
At the beginning you need to tell to customer the accurate cost
6/28/2018
Felicia S. VERIFIED CUSTOMER
Vehicle Make : Ford
It took a very long time for repairs.
6/27/2018
Kim C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Josh was great towork with and communicated frequently and in a timely manner.
6/26/2018
Linda M. VERIFIED CUSTOMER
Vehicle Make : Ford
My car wasdone so good it look brand newvery good job kept me up to dateat all times love there work
6/25/2018
Arlene H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nancy M did a great job getting my 2012 Outback repaired and keeping me informed on the progress. The car is looking great now.
Thanks to everyone for making it possible for me to enjoy my car again.
6/25/2018
Gerald C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was explained throughly, repair completed on time, appreciate dealing with a dealership from sales, service thru collision repair.
6/22/2018
Tami W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Communication and length of time of project
was very poor & my windshield was not repaired. Very disappointed all around.
6/20/2018
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Audi
Josh was awesome! Communication is so important and he was on it. Thank you!
6/19/2018
Erin J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nancy excels in communication and kept me up to date on the latest status of my vehicle repair. I appreciate the facility’s ability to communicate through text which is more conducive and convenient for my work schedule since I may be unable to answer calls at times. My car was spotless inside and out upon pick up which is saying a lot because the interior was equally disheveled as the exterior was mangled when it arrived for repair. This is the second time that I’ve worked with Tom Wood Collision, and my reflections remain the same - very pleased. Josh was a busy bee when I retrieved my car Saturday morning, but he was very attentive to my needs and did not allow that to hinder the process.
6/18/2018
Charles W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Charlatans
6/17/2018
Renhua L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Although the repair time of my real pumper was a little longer than I expected, I am satisfied with their work . Their repair consultant/adjuster Nancy Mcguire is really nice and professional.
6/16/2018
Ashley A. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the communication through text, I always felt like I was kept up to date. The staff whenever I called with a question were always very friendly and easily answered my questions. Overall it was a great experience and I would recommend them to anyone.
6/15/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Audi
The entire process was flawless: from estimating, through updates throughout the repairs, to the completion of the repairs. Everything was smooth and seamless.