They were friendly, efficient, made sure that I didn’t have to wait long. Nancy Maguire was especially good about keeping me informed. All in all very good experience.
7/23/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Nice people
7/23/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience! Very thorough service and very pleased
7/20/2018
Zach H. VERIFIED CUSTOMER
Vehicle Make : Audi
Matt did a great job
7/19/2018
Trisha T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service...appreciate the progress updates I received.
7/18/2018
Elana V. VERIFIED CUSTOMER
Vehicle Make : Dodge
We are more than satisfied with all the customer service. A big shout out to Nancy and Katie for there awesome service and help. Thank you Tom Wood for your outstanding service.
7/17/2018
Edward N. VERIFIED CUSTOMER
Vehicle Make : Subaru
The quality of the repair was excellent. The projected time of repair was very close to within several days. The most outstanding part of the repair was the excellent customer service updates and personal communication with our rep. John Piccione. We received a full array of photos outlining the damaged parts. Tee received a 30 minute breakdown of all repair work along with answers to our questions. Overall, when comparing two previous repair incidences years ago, this experience was beyond compare.
7/16/2018
Lorenzo L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jared’s communication about my vehicle was excellent. I live the work that was done on my car. The staff rocks..
7/13/2018
Harish K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly staff and good work as always
7/13/2018
Amy S. VERIFIED CUSTOMER
Vehicle Make : Audi
Josh gave awesome updates. Paint looked great. A couple small questions at the end about exhaust tips and a missing screw in lift gate but repairs look great!
7/11/2018
Brant S. VERIFIED CUSTOMER
Vehicle Make : Audi
I won’t use tom wood collision or Tom wood Audi service again and I will not encourage others to either. I do not feel obligated to explain why
7/11/2018
Steven P. VERIFIED CUSTOMER
Vehicle Make : Porsche
The car looks like new. I’m pleased with how it looks and the car cleaning was a nice unexpected touch.
Thanks
7/10/2018
Shelly C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Inside had multiple crud areas, crumbs on backseat floor, inside roof had some type of specs in front and back, stain on airbag area that I asked to look at because it kept falling down and it was not there when I showed Nancy, console drawer was not looked at because still stuck-Nancy noted, wheels were dirty and no shine to inside. I spoke to Nancy about all this and I sent her pictures.
7/10/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service.
7/10/2018
Brian S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Repairs were satisfactory Quality seems good. Timely and clear communication was okay, but could be improved.
7/9/2018
Barb A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matthew Paris is very professional and a very good communicator. Kept me informed every step of the way.
7/7/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I am real picky great job 100 percent
7/6/2018
Susanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy with the speed of completing the job. The timing worked out perfectly. I was made aware of a potential issue which this morning I see that the bracket on front passenger side did not hold. Will call to arrange for it to be fixed I appreciate the care and concern for the customer in getting things done right.
Susanne S
7/6/2018
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I received text notices 2X per week for 8 weeks saying everything was on time but then there was a 3 day delay in completely finishing my car. I understand that the re-assembly process didn’t commence until **** day prior to stated completion date.
7/5/2018
Whitney F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt was very helpful. I’m crossing my fingers when the paint cures it more closely matches the original paint.