The whole experience was fantastic. The service was amazing, and the process was really quick. I was well notified of the progress and was very happy with my service.
Thank you so much for making it so painless.
6/8/2018
David N. VERIFIED CUSTOMER
Vehicle Make : Toyota
staff put me at ease and made a stressful situation less so. Appreciate the follow up call about scratches. Will not hesitate to recommend Gates to
friends.
6/7/2018
Heidi S. VERIFIED CUSTOMER
Vehicle Make : Honda
What they repaired looked great. Thanks for a job well done!!!
6/3/2018
Rylan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Courteous staff, prompt service and great communication!
5/24/2018
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Ford
We have always trusted Gates for our car repairs. Always feels good to have a competent service provider to rely on. Taylor always answered my calls with kindness and professionalism. That front person is so important. Thanks for a job well done! I always recommend Gates to my friends.
5/15/2018
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional!
5/12/2018
Tess F. VERIFIED CUSTOMER
Vehicle Make : Kia
Extremely fast and friendly service! I appreciate all the updates throughout the process. Great experience!!
5/9/2018
Zixuan Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciate the fast turnaround! The car was dropped off on a Tuesday, and I got it back on that Friday which is pretty amazing, even if it was a minor collision repair.
The only thing I noticed was the air conditioning's 2nd setting doesn't seem to work, but Subaru should be able to fix that when I go in for my routine check in.
5/7/2018
Yang X. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just really appreciate all the updates throughout the repair process and getting the job done on time as promised. Thank you!
4/7/2018
Emily A. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great and was finished much quicker than expected!
3/24/2018
Jack E. VERIFIED CUSTOMER
Vehicle Make : Toyota
You as always have done a excellent job.
Thank you
Jack E
3/4/2018
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Ford
Your having the three companies (Gates, Geico, and Enterprise) is close physical proximity and to work closely together is a smart move. It makes the customer's experience much less convoluted.
3/3/2018
Kieu-oanh V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping me posted on progress and cleaning the interior as well. Happy with repairs will recommend you to others.
3/3/2018
Megan T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Outstanding service at each stage of the repair.
12/9/2017
Kyle E. VERIFIED CUSTOMER
Vehicle Make : Honda
Amy, Crystal, and the team were great at communicating and getting everything done efficiently. Also the offer to pay for our cab when the car took a few more days than predicted was a really great piece of customer service. Thanks!
11/15/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great work..I love the contact telling g me the step the repair is at
9/21/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks great.
9/9/2017
Dennis O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had the bumper replaced 2 years ago after I was rear ended on the interstate. I stopped but a church buss hauling a trailer could not stop in time. That one I really felt. Went to Smokeys in Stoughton and they had it done in 3 days. There was over spray onto my rims and the connectors in the rear wheel wells were half gone. Bumper felt loose. I'm thinking now that they should maybe have replaced more that was damaged and you caught it. I am very pleased with your excellent work. You were thorough, you cared enough to do a perfect job and it shows. Thank you.