Everyone at Gobel’s exemplified what true customer service is all about. Also providing a loaner vehicle, at no additional cost to me, when a mix up occurred with the car rental company (temporarily unable to a vehicle ready for me) was going above and beyond my expectations. I was overwhelmed by this gesture of thoughtfulness. This was my second vehicle repaired by Gobel’s, which speaks volumes for the pride and care Gobel’s shows toward their customer’s. I will highly recommend Gobel’s to any that should ask me who performed the repair.
2/16/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very well done. As painless an experience as it could be.
Thank you for a very professional experience all the way around...
1/19/2019
**** And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Top-notch customer service. Courteous and professional. Car damage is no fun, but these guys turn it into a pleasant experience. They set the bar.
12/29/2018
Graciela V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extremely friendly staff and quick/complete repairs.
12/22/2018
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job! Car was finished a week ahead of schedule and looks great. Even went the extra mile and detailed the interior. Will always take my vehicles there and recommend others to do so as well.
10/13/2018
Edward W. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
We appreciate all involved in fixing our car. Thanks
9/29/2018
Keith S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service. We will certainly recommend Gobel's to our friends.
9/1/2018
Vickie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
This was our first experience with a body shop in West Plains. From the front desk with Brittany to working with Jay every issue was handled with one thought, our satisfaction. We are very pleased with the end result. If needed ,hopefully not, we would have work done here again.
8/8/2018
Donna M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Couldn’t be happier. You were great to listen to my questions and concerns. Your follow thru was just as you said it would be. Thanks again.
6/6/2018
Lekea K. VERIFIED CUSTOMER
Vehicle Make : Ford
Prior to this experience, I’ve not had to deal with body repair to a vehicle. Gobel’s made this easy to get through. They did great work on my car and are extremely professional in the office!
5/16/2018
Montgomery R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were completed earlier than expected with status updates throughout the repair process - excellent work, vehicle looks great. Excellent customer Service! I will be back. Highly recommend!
4/13/2018
Edith D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing job beautifully done thank you
3/10/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent job. You have my future business. Thanks Todd!
2/24/2018
Carl H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Above the rest in quality and service. We can't believe that there is a company out there with old fashion value. Thanks Carl and Theresa Hergesheimer
2/13/2018
Linda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent quality service both repairs and staff interaction. Repairs were done quickly given the holidays and I was kept informed of the progress. I recommend Gobel's too all my friends and colleagues. Thank you.
1/11/2018
John T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the awesome job you did on my car! It looks fabulous! Also, thank you for keeping me updated throughout the whole process. It was much appreciated. Thanks again!
1/6/2018
Crystal M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job. The text message updates were a nice toucn
11/24/2017
Ira H. VERIFIED CUSTOMER
Vehicle Make : Toyota
A precheck of the airbag indicator could have saved 14 days of car rental. Likely the loose wire could have been located earlier.
The workmanship and paint job seem very good.
Thanks, Ira
11/9/2017
Kelly F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous, kept me informed,fair pricing. Great job.
11/4/2017
Darrin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had damage to my front and passenger side door and fender. I assumed all damage was repaired. I didn't notice that the damage to the door and fender had not been repaired until after I paid.