Everything was great from beginning to end. Tony was very nice, great to work with, and he kept me updated throughout the process. I will definitely come back if I need services again. I will say though, this is now the third survey to come through. The first one was a couple questions and I thought that would be the only one, then the second one came through and was the detailed survey, so I was sure to provide all the positive feedback, then this one came through and is the third survey, it’s too many! Just send the second survey with the detailed questions because not everyone will fill out 3 surveys. Other than corporate sending too many surveys, everything was fantastic.
4/17/2022
Chantara S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Overall job was completed but took a very long time to complete.
4/9/2022
Atifah S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for fixing the car. There is a bumper edge panel in my trunk. Don't know if that was supposed to be installed or is spare
4/8/2022
J.i. K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done
3/22/2022
Aviva H. VERIFIED CUSTOMER
Vehicle Make : Acura
A simple fix
3/7/2022
Terence P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was disappointed that after the initial estimate and approval by USAA, the body shop found a lot more and we had to wait for that to be submitted and approved. Caesar was nice to deal with and responsive to my calls and questions. It took over a month to repair and I was without a
car. Your department did a good job if I can just get the T to stay on CRES .
2/16/2022
Glen B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional job from day one!
2/13/2022
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Caesar and his crew were so professional and communication was great!
1/29/2022
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
excellent service. in todays world, this is rare. you are a class act and we are very satisfied with how we were treated from start to finish and our car looks brand new. it was a heartache to have this happen and you made the pain easier to swallow! thank you! the Hogans.
1/16/2022
Carl B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Love Chase ****!!!
1/2/2022
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was done well. Work was timely done but initial estimate of time was optimistic. Armour all or some substitute was applied to floor mats and they are still slippery. What can I use to make them the way they were?
12/30/2021
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was done well. Work was timely done but initial estimate of time was optimistic. Armour all or some substitute was applied to floor mats and they are still slippery. What can I use to make them the way they were?
12/30/2021
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was done well. Work was timely done but initial estimate of time was optimistic. Armour all or some substitute was applied to floor mats and they are still slippery. What can I use to make them the way they were?
12/30/2021
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was done well. Work was timely done but initial estimate of time was optimistic. Armour all or some substitute was applied to floor mats and they are still slippery. What can I use to make them the way they were?
12/30/2021
Edgar W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Cesar stayed the course all the way through!
12/25/2021
Ivey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great
11/19/2021
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Had to miss shoes and they were dressed in my car was back in a couple of days
10/16/2021
Robert W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job
10/13/2021
Jean S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Post repair there was a scratch made a by driver side back tire which seemed like a new fresh painted over as quick fix. I was never found previous to the dropping the car off and the body shop keeping the car nearly 30 days. The repair on repair was requested and agreed to repair but the center is not returning my call or pick up the call.