Thank you for being having the best service ever. After being in an accident I felt compassion and true customer service from all.
4/19/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My vehicle looked as amazing as it did when I first purchased it. It was as if I were never in an accident at all.
4/4/2017
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Always excellent service!
4/1/2017
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The car was fixed before it was estimated time-wise, which was great. They were very courteous at all times, and professional. Scernio's even did a wonderful detail cleaning of my car inside and out. I would definitely use Scernio's again, if need be. And I will happily recommend them to anyone looking for a good repair shop.
2/8/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent repair and communication with them is very good too!
1/21/2017
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service, friendly personnel and they get the job done right.
1/6/2017
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Honda
When I picked it up the paint and bumper we're all very nice **** there was still an obvious indent in the fender. I went ahead and took the car home as I thought my eyes might be playing tricks on me in the dark. Over the weekend every time I looked at it I could tell there was still an indent that needed to be fixed I brought it in on Tuesday to show them. The man that came out to look at it said it must have been hit again since I picked it up. Rather than take responsibility for the fact that it didn't quite get prepared right he tried to accuse me of somehow damaging it and trying to bring it back to you. He tried explaining to me that they had logged 8 hours on repairing that fender and they couldn't have left it like that. He showed me pictures of the Bondo before painting and tried to tell me that the dent was right where the Bondo is done. I looked at the pictures went back out and looked at the van where the indent is went back and looked at the pictures and the intent is not where the Bondo was done. I can understand the oversight and not seeing the indent but I do not appreciate being told that it must have been hit since I picked the car up. I noticed it the nights that I picked it up but all of the lines matched up and I thought perhaps I just wasn't looking at it right in the dark. I assumed you were closed until Tuesday because of the New Year's holiday so I brought it in on Tuesday morning
1/4/2017
Edward B. VERIFIED CUSTOMER
Vehicle Make : Ford
Bueatiful job...done fast and seemless
12/13/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : BMW
Quick service and excellent work!
11/22/2016
Angela H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck looks great, I hope it sounds great when I drive it.. Everyone was nice. The gentleman that first came out with the jump box to start my truck as soon as I said I brought a new battery to put in the truck he left so fast without asking me did I have tools to put it in, I thought that was kinda weird,,, that's when I came back inside and the wonderful clerk sent someone out to help me... But you know what? now that I think about it.. it probably wasn't the first man job to change batteries. But I must say sergio's is the best. Thanks for everything.
11/22/2016
Shannon K. VERIFIED CUSTOMER
Vehicle Make : GMC
It was great working with Stenio's. The staff was very friendly and helpful. I was kept up to date with my vehicles progress and was able to get my vehicle back in a timely manner.
11/19/2016
Willys O. VERIFIED CUSTOMER
Vehicle Make : Honda
All I want to say is thank you to the entire staff starting from the office.
They made the transition really simple and were most helpful. As per the technicians three words to describe the quality of work my car received.
OMG!!!!!! I'm very pleased to have had my car serviced at Sernios Auto Shop.
Hands down I will recommend the shop to family and friends. Thank you Sernios
A loyal customer,
Willys R. Oleaga
10/23/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
The employees are professional and courteous. Sernios would be recommended for any body work..painting as they make the car look show room new. I could not tell where my car was hit. Thank you sernios and to the owners. Thank you for running a quality business here in jersey city
9/13/2016
Mariel M. VERIFIED CUSTOMER
Vehicle Make : Kia
Car was dirty inside and outside when I picked up the car. Also when my car got pushed up against the car in front during the collision, there were some dents in the front bumper that were not fixed.
8/16/2016
Richard C. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only was I satisfied with the repairs to my car I am very delighted at the professionalism and knowledge shown by your staff. The ladies in the office went above and beyond their duties to help me in a way that I can only give glowing complements for.
8/8/2016
Cherre O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have used sernios before and have been satisfied with their service